Prior to completing this form, please contact DragonWave Customer Support.
NOTE: Some issues may be resolved with a phone call or email.
Phone: +1 888 853-9991 OR +1 613 271-7010
E-Mail: firstname.lastname@example.org OR email@example.com
Once an equipment fault has been identified and DragonWave authorizes the
Return Material Authorization (RMA) request, an RMA number will be issued.
Please do not ship without an RMA number.
DragonWave Shipping Address and Instructions
** Ensure the RMA Number (Ex. SC123456) is written on the outside of the enclosure/box and included as a reference on all shipment paperwork.
** Shipments to DragonWave are generally paid by the shipper.
** Shipments from DragonWave are paid for by DragonWave.
DragonWave RMA Office
362 Terry Fox Drive
Phone: +1 (613) 599-9991 Ext. 3305
Fax: +1 (613) 592-6781